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<#assign my_lastname=Recipient.contact.lastname[0]!"" />
<#assign my_accountno=Recipient.contact.new_accountno[0]!"" />
<#assign my_mvpamount=Recipient.contact.new_mvpestinitialallocationamount[0]!"" />
<#assign rep_name=Recipient.systemuser.new_fullnamelookup[0]!"" />
<#assign rep_title=Recipient.systemuser.title[0]!"Account Executive" />
<#assign rep_phone=Recipient.systemuser.address1_telephone1[0]!"" />
<#assign rep_email=Recipient.systemuser.internalemailaddress[0]!"ContactSVMIC@svmic.com" />
<#assign rep_territory=Recipient.contact.parentcustomerid.account.new_territorybusdev[0]!"your area" />
<#assign underwriter_name=Recipient.contact.new_underwriter.systemuser.new_fullnamelookup[0]!"" />
<#assign underwriter_title=Recipient.contact.new_underwriter.systemuser.title[0]!"Underwriter" />
<#assign underwriter_phone=Recipient.contact.new_underwriter.systemuser.address1_telephone1[0]!"" />
<#assign underwriter_email=Recipient.contact.new_underwriter.systemuser.internalemailaddress[0]!"ContactSVMIC@svmic.com" />
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Welcome to SVMIC |
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Welcome to SVMIC.
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Hello Dr. ${my_lastname},
At SVMIC, you have the benefit of an entire team of people working on your behalf. We are two of your key contacts.
My name is ${rep_name}, and I am located here in ${rep_territory}. My role is to serve as the local SVMIC representative to help ensure you and your practice are taking full advantage of all that your partnership with SVMIC offers. My colleague, ${underwriter_name}, is the Underwriter assigned to your account. We are supported by a robust team of Underwriting Service Specialists at the SVMIC office in Brentwood, TN who are able to handle any policy service needs you may have.
We wanted to take this opportunity to make you aware of some things you need to enroll in straight away to fully leverage your new status as an SVMIC policyholder.
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First, please set up a Vantage® account at your earliest convenience. Vantage is SVMIC's policyholder portal — the easiest way for you to find information on, and pay, your policy premiums, obtain a Certificate of Insurance, view your education credits, MVP balance, and access our extensive private resources. It's easy to set this up — go to VANTAGE.SVMIC.COM and click CREATE AN ACCOUNT. You need to have an email address and your new SVMIC account number, which is ${my_accountno}. Select the PHYSICIAN ACCOUNT TYPE and follow the rest of the prompts. Your account information will be emailed to you.
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It's important for you to know that once you are logged into Vantage you can access our full breadth of resources, as well as our Education Center. You may want to subscribe to our monthly Sentinel newsletter which includes just 4 articles each month — timely, relevant, interesting, and quick! You can manage your subscriptions in Vantage as well.
We are also available by phone from 8-5 Central Time Monday thru Friday to answer any question you may have. Our highly trained policyholder service staff answers your calls personally. Our Claims Attorneys are available to you at any time by phone or by email (CONTACTSVMIC@SVMIC.COM is the only email address you need to remember for us — it will connect you with everyone at SVMIC). If you have a concern related to a patient or an outcome or are unsure how to handle a difficult situation, please know that we welcome you to reach out to our staff of experienced, available Claims Attorneys who can guide you through just about any medico-legal situation you may face. We are here for you, no matter the situation.
Thank you for joining SVMIC, it is our pleasure to serve you as our newest member. Over time, we will continue to fill you in on more of the benefits, but this will get you started! Please don't hesitate to reach out if I can be of service.
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| Subscribe and stay in the loop. |
| Our Newsletter |
| Sign up to receive our weekly newsletter, "The Sentinel". |
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| Our Podcast |
| Listen to the latest "Your Practice Made Perfect" episode. |
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*This includes actual indemnity payment, loss adjustment and expense (legal fees), settlement, etc. Projection based off actuarial judgement informed by SVMIC's actual experience; likelihood to have a claim varies by specialty and by state.
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